Book Excerpt from Is the Registry Happy by Denise N. Fyffe

The department that handles the brunt of the administrative function at a university if oft referred to as a Registry. The person in charge of said department is called a Registrar. There are a myriad of functions, which originate in this administrative hub. For the life of the student at any institution, a large amount of time will be spent interacting with the officers in this department. Without the effective functioning of this department, the university will be considered incompetent and student customers will be frustrated or unhappy while they study at the institution.

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