Empowering the 21st Century Worker exposes the research, analysis, implications and findings of on the job training for one learning organisation. It takes a close look at the processes and infrastructure in place for employee training and whether positive organisational change is the result.

An employer’s obligation to their workers does not start and stop at providing them with employment. More is required for them to contribute consistently and positively to the company; also for them to increase that level of productivity for their entire tenure at the organization. Business owners might think that if they employ certain empowerment practices, like encouraging open communication, setting up a system of rewards, defining roles clearly, or insisting on accountability; that these strategies alone will ensure employee empowerment. No, they will not.

It is advantageous and less stressful on management when employee involvement is practiced. This practice allows the worker to make…